The Tools
Visual Cleaning Guide
Our maids learn and check their-selves with visual instructions and guides. Adults learn better visually according to many studies including a major 1980’s study done by the Wharton School Of Business.
Get a copy of our visual guide in an interactive format in our new customer orientation section and read and “see” each step.
Printable Cleaning Checklist
When walking through your clean home with our maids at the end of the job some find it more convienent to use our text only cleaning checklist also available in our customer orientation section.
Our Customer Service Text Pager
If the walk-through isn’t going the way it’s supposed to and/or there is an issue with our maids staying to perform it text us at 205-394-9877. Type “SERVICE ISSUE:” to start your text and expect a call back within about 5 minutes.
Tips During Inspection
Take Your Time
This is your home. The time you walk-through with our maids before paying is your time. Make sure that you are satisfied and ask questions if you are not sure.
Our team is trained to fix any issues you might find with no questions asked.
Take Your Time
Focus on areas that are most important to you. Have guests coming in the living room and have noticed some nasty baseboards? A ceiling fan that is growing some sort of fuzzy hair? Make sure those issues are resolved during your walk-through.
Remember
With over 100 “moving parts” it’s likely that with every cleaning job a small percent will be missed. The purpose of the walk-though is not to ensure perfection (which is unrealistic) but to make sure that our maids have cleaned your home up to the high-level you expect. Later, after the walk-though, you may find a few minor defects in the cleaning but this is normal and expected.
